Learn more about The Organized Collective process and what to expect when working with a professional organizer.
Selecting the right organizer goes far beyond cost. Your ideal organizer should be someone you feel comfortable with (you'll spend LOTS of hours together), trust and communicate well with. Your organizer should understand your goals and clearly convey their plan to meet those goals on time, within budget and with professionalism. Also consider their organizing philosophy to ensure they can provide the style of organizing you're seeking. Lastly, ask about their training/certificates, professional associations, insurance, and to see past client reviews.
Amy is a professional member of the National Association of Productivity and Organizing Professionals (NAPO), holds NAPO Specialist Certificates in Residential Organizing, Household Management and Life Transitions. The Organized Collective is fully insured and adheres to NAPO Code of Ethics when serving clients.
Our consultation call is an opportunity for us to discuss your challenges, strengths, goals, and household/office dynamics in more detail to ensure TOC is the best fit for your project. In addition to the photos you submit with your inquiry, a phone consultation allows further discussion of the project scope and aides in creating your project proposal.
We always encourages clients to NOT tidy up, move items or otherwise change your space prior to the assessment visit. It's vital to see your space as it is day-to-day to give an accurate representation of challenges and help us visualize and brainstorm creative solutions that will have lasting results. For the best view during a virtual assessment, it's best to turn on lights and open window blinds in the spaces we'll tour prior to your consultation call.
We strive to accurately quote each project and our process of an inquiry form, photo submissions, consultation call and assessment are all vital for preparing an accurate proposal and plan of action. But keep in mind, the time quoted is an estimate. There are many factors that affect the actual time required to complete an organizing project. Most often, client decision-making is a primary factor; especially when sorting sentimental items or a multitude of small objects within a large space together (i.e. craft/hobby room). When needed, clients can purchase additional hours or packages to complete a project or begin another one.
New organizing products are not always necessary to achieve an organizational system that is both functional and beautiful. Whenever possible, we like to utilize bins and baskets you already have to maximize your budget and reduce waste. After decluttering, there's often an excess we can reuse in creative ways or in different spaces. When new products are needed to achieve the aesthetic and goals you're seeking, Amy will gladly assist.
Organizing sessions are done in 4-6 hour sessions (sometimes 8 hours) and this time is often for far more than hands-on organizing. Allowing time for discussing and listening, revised strategy, decision-making, advice and guidance, compassion and encouragement, small furniture relocation, staging spaces, decanting and containing, arranging, labeling, and beautifying are all essential aspects of the whole project.
The hands-on organizing sessions begin by decluttering and sorting all of the items within the space. The next steps are organizing and containing. Ideally, the decluttering and sorting phases are accomplished together so Amy can guide you through the organizing process, explain the systems being created and ensure you know exactly where everything is located. Organizing and containing is handled independently by Amy. Alternatively, Amy can work independently for the entire project and you can return for the big reveal and an overview of the organizational systems.
A project may span several sessions as outlined in your plan of action and you may be asked to complete a to-do list (client homework) in between sessions to ensure we stay on track. You'll also have access to coaching and encouragement by email/text throughout the project.
After your project is complete, Amy will reach out to evaluate the functionality of the overall systems we established and discuss any questions or issues that have come up. You'll also receive a customer feedback email to share your thoughts on the process and results. We're always grateful for honest feedback and the opportunity to serve you again and those you may refer to us.